Privacy Policy

Madera Style Co., Ltd. (hereinafter, “the Company”) recognizes the critical importance of the personal information obtained from our stakeholders and regards its protection both as a fundamental principle of our business activities and as one of the Company’s highest management priorities.

To ensure the ongoing provision of safe, secure, and reliable services to all, we have established the following fundamental policies, thoroughly communicated them to every employee, and strictly adhere to them.

1. Fundamental Policy

1. We comply with the Act on the Protection of Personal Information and all other related laws and regulations. In addition, we establish internal rules concerning the protection of personal information (hereafter, “our regulations”), implement and maintain them, and strive for their continual improvement.
2. We will establish a management framework for the protection of personal information, ensure that our internal regulations are thoroughly communicated to all officers and employees, and rigorously enforce their compliance.
3. We handle personal information strictly within the scope of the purposes of use explicitly presented to our customers. In addition, we will not disclose or provide personal information entrusted to us by customers to any third party without the customer’s consent, unless there is a legitimate reason to do so.
4. We maintain personal information in an accurate and up-to-date condition, work to prevent unauthorized access, leakage, loss, or damage of personal information, and continuously implement improvements and corrective measures to enhance information security.
5. We respond to customer inquiries and requests regarding personal information, including disclosure, with integrity and without delay.

Established March 10, 2020
Madera Style Co., Ltd. Representative Director: Masaaki Hattori

2. Purpose of Use of Personal Information

When we ask customers to provide personal information, we will clearly specify in advance the purpose for which that personal information will be used, and we will use it only within the scope of that stated purpose. If it becomes necessary to use a customer’s personal information beyond the scope of the purpose indicated in advance, we will notify the customer to that effect and will use the information only after obtaining the customer’s consent. The purposes for which we use the personal information in our possession are as follows.

1. Personal information concerning the customer
   • Business negotiations and consultation meetings with clients
   • Shipment of products and documentation
   • Notices regarding services and events
   • Customer support and maintenance services
   • Inquiries and Consultation Support
   • Provision of various membership-based services
   • Service development, implementation of survey-based research, and execution of monitoring and related activities
   • Performance of contract
2. Personal information regarding job applicants
   • Provision of recruitment information and related communications to job applicants (including internship candidates)
   • Recruitment Operations Management at Our Company

3. Proper Acquisition of Personal Information

We obtain personal information through lawful and fair means.

4. Provision of Personal Information

1. We will not disclose or provide your personal information to any third party, except in the following cases.
   1. When the customer’s consent has been obtained
   2. In cases based on applicable laws and regulations
   3. When it is necessary to protect a person’s life, body, or property, and it is difficult to obtain the customer’s consent
   4. When we outsource the handling of personal information to the extent necessary to achieve the stated purpose of use
   5. in cases where business succession is carried out due to a merger, corporate split, transfer of business operations, or other similar circumstances
2. Notwithstanding item (1) above, when we determine that it is appropriate for our affiliated companies or agents to handle the provision of services to you or to respond to your inquiries, we may provide such affiliated companies or agents with your address, name, telephone number, and other relevant information. In such cases, you may request that we cease providing your personal information to those affiliated companies or agents.

5. Inquiries Regarding Personal Information

For inquiries regarding the disclosure, correction, or deletion of your personal information, please contact us via the inquiry form.

6. Cookies and Website Analytics

We use cookies and website analytics services to understand how this website is used and to improve its content and usability. This involves sending information such as pages viewed, access dates and times, referral sources, and device and browser information to the service providers listed below.

Google Analytics

This website uses Google Analytics, provided by Google LLC. Google Analytics uses cookies and similar technologies to collect information such as pages viewed, website usage, device and browser information, and cookie and other identifiers. We use this information to analyze website traffic and improve the website.

For information about how Google handles this information, please see Google’s explanation of its data use.

You can stop Google Analytics measurement by using the opt-out browser add-on in a supported browser.

Vercel Web Analytics

This website uses Vercel Web Analytics, provided by Vercel Inc. It collects information such as pages viewed, referral sources, access dates and times, device and browser information, and approximate location for traffic statistics and website improvements. This service does not use cookies for website analytics.

For details about the information collected and how it is handled, please see Vercel’s explanation.

Managing Cookies

You can reject or delete cookies through your browser settings. Depending on your settings, some website features may become unavailable. Rejecting cookies does not stop all information transmission by analytics services that do not use cookies.

7. External Services Used to Operate the Website

We use the following external services to sell products, respond to inquiries, prevent misuse, and provide site search. When you use the relevant features, necessary information is sent to and processed by the service providers.

Shopify (Purchases and Order Processing)

This website uses Shopify, provided by the Shopify group, for the shopping cart, checkout, and order management. Shopify and the payment service providers used process information such as the products and quantities in your cart, as well as your name, shipping address, contact details, order details, and information needed for payment that you enter during checkout. We use this information to accept orders, process payments, ship products, and respond to post-purchase inquiries. Shopify’s policies also describe how it handles information, depending on the features you use.

Shopify Privacy Policy

Resend (Email Delivery)

We use Resend, provided by Plus Five Five, Inc., to send emails from inquiry forms and similar features. Recipient and reply-to email addresses, subject lines, message bodies containing information entered in the form, and attached files are sent to and processed by the company for email delivery. We use this service to receive inquiries and send notification emails.

Resend Privacy Policy

Cloudflare Turnstile (Preventing Automated Abuse)

We use Turnstile, provided by Cloudflare, Inc., to prevent abusive automated submissions through inquiry forms and similar features. During verification, information such as IP addresses, browser and connection information, and information about the originating website is sent to Cloudflare. This information is used to identify and block bots and improve bot detection.

Cloudflare Turnstile Privacy Information

Algolia (Site Search)

This website uses Algolia, provided by Algolia, Inc., to offer site search. Search terms entered in the search feature, search parameters, and connection information such as IP addresses and browser information are sent to Algolia and processed to retrieve and display search results, monitor service operation, and perform search analytics.

Algolia Privacy Policy

Revised September 15, 2026